Frequently asked questions

Complete the Student House Registration Form: All students must fill out our Student House Registration Form. This helps us understand your requirements better and ensures a smooth application process. You can submit a registration form using our online form.

At Swindon Rentals, we've streamlined the tenancy agreement process to make it as convenient as possible for our tenants. Here's how you'll sign your tenancy agreement: A secure digital tenancy agreement will be generated online, accessible via both mobile phones and PCs. You'll receive the agreement via secure email, along with an online digital signing facility. This streamlined process not only speeds up the signing process but also adds convenience for you. By utilising secure digital signing, we aim to provide a seamless and efficient experience for our tenants. Should you have any questions or need assistance with the signing process, our team is here to help. At Swindon Rentals, we're committed to making your tenancy experience as smooth and stress-free as possible. If you have any further inquiries, feel free to reach out to us.

Yes! All utility bills, gas, electric, water, tv licence, Wifi - broadband, council tax (if applicable). The houses are fully managed with rooms from £695per month.

Guarantor requirements will be explained during the accommodation application process.A guarantor is usually a parent, guardian or another eligible person who agrees to take financial responsibility for certain tenancy obligations if the tenant is unable to meet them.If a guarantor is required for your accommodation, we'll explain the arrangements and provide the relevant documents before you make a commitment.Please contact us if you'd like to discuss your individual circumstances.

Yes, the houses have been inspected by Swindon Borough Council Housing Department and Principles of the Wilkes Academy.

Yes, the property is furnished to provide convenience and comfort for our tenants. Each bedroom is refreshed with a fresh coat of paint for new tenants and comes equipped with essential furniture, including a double bed with a mattress protector, a set of drawers, and a practical hanging rail/wardrobe for clothing storage. In addition, communal social areas feature sofas and tables for eating and studying, fostering a comfortable and collaborative living environment. The communal kitchen is well-equipped with a fridge freezer and oven, along with the practicality of a washing machine and many have the added convenience of a tumble dryer. These amenities ensure that students have the essential basics for their daily living needs. Furthermore, the furnished property allows students the freedom to personalise their space with their own items, adding a personal touch to their living quarters and truly making it feel like home.

At Swindon Rentals, we've made it easy and convenient for you to pay your rent: Standing Order: To ensure your rent is paid on time without any hassle, we require each student, parent, or guardian to set up a standing order. Your payment will be automatically processed on the first of every month, ensuring consistency and a smooth tenancy experience. Emergency Secure Card Payment: Forgot to set up your standing order? No worries! We provide an emergency secure card payment option This allows you to quickly and securely make payments, avoiding any potential disruptions to your tenancy. You can submit a secure payment by using our on line Payments Portal At Swindon Rentals, we prioritise your convenience and strive to make your rental experience as stress-free as possible. If you have any questions or need assistance with payments, feel free to reach out to us. Our team is dedicated to making your stay with us as enjoyable and seamless as possible.

The house is available to you from August 15th to the following July 14th ; however, you will start paying rent from August 1st, 2 weeks in advance. The rent is paid in 11 equal monthly payments commencing August 1st and finishing June 1st of the following year, payable via standing order. This payment schedule aligns with the standard practice among all landlords providing accommodations to Wilkes Academy students.

While maintaining the cleanliness of your accommodation is your responsibility, a cleaner and our maintenance team will visit approximately every 6 weeks, coinciding with each half term, to inspect the house and clean any communal areas you may have missed.

ParkingYes, parking is available at all of our properties. As our houses are located in central Swindon (Theobald Street, York Road and Morris Street), parking is on-street.Some properties are located within residents' parking zones. Where applicable, residents' parking permits are available through Swindon Borough Council. Each property is allocated a limited number of permits (usually one or two), which are offered on a first-come, first-served basis.If you would like a residents' parking permit, Swindon Rentals will arrange this on your behalf. We simply need your vehicle registration, make, colour and your preferred permit start date. A charge applies to cover the cost of the permit. Please ask us for the current permit prices.Visitor ParkingThere are a limited number of free 1-hour and 2-hour parking spaces on nearby streets, subject to availability.For longer visits, we recommend using one of the nearby town centre short-stay or long-stay car parks, all of which are within easy walking distance of our properties.

Yes ! all our properties are strategically positioned within walking distance of the town centre, offering convenient access to shops, cafes, restaurants, and Swindon's bus and train stations. Additionally, their proximity to attractions like Regents Circus, Swindon Old Town, and The McArthur Glen Designer Outlet Centre enhances the convenience and enjoyment of your living experience. Moreover, with the nearest bus stop just 150 yards away, transportation options are abundant and easily accessible. Whether you're commuting to college, work, visiting relatives, or exploring the surrounding areas, our properties are well-connected to various travel routes. At Swindon Rentals, we prioritise convenience and accessibility for our residents. That's why we carefully select properties situated in areas that offer a wide range of amenities and seamless travel options. For more information about our properties and their surrounding amenities, feel free to reach out to us. We're dedicated to providing you with a comfortable and convenient living experience.

The bus stop is conveniently located approximately 150 yards from all our properties, providing easy access to The Wilkes Academy within a short 10-15 minute ride. Moreover, the bus route stops approximately 150 yards from the academy itself.While we strive to offer accurate information, it's advisable to verify the latest bus schedules and routes directly with the local transportation authority or use online journey planning tools for the most up-to-date information.Additionally, we recommend factoring in some extra time for potential delays, especially during peak traffic hours, to ensure punctual arrival at your destination. The Swindon Bus journey planner is really helpful for checking routes and times. https://www.swindonbus.co.uk/plan-your-journeyAt Swindon Rentals, we prioritise accessibility and convenience for our residents, and the proximity of the bus stop to The Wilkes Academy reflects this commitment.

Yes. Swindon Rentals provides tenants with an emergency contact number and whatsapp group for urgent issues that may arise outside normal hours. Details are given when you move into the property.

Here is a links to 2 local surgeries - enter your house post code in the search filed on the map to check which surgery you can be registered with and follow the on line instructions. Please click on the following links to register on line. https://www.nhs.uk/service-search/find-a-gp/ https://www.parklanepracticeswindon.nhs.uk/alerts/new-patient-registrations/ https://www.whalebridge.nhs.uk/index.php/info/registering

Click on the following link and enter your post code or address to find out what is collected and when. https://www.swindon.gov.uk/info/20122/rubbish_and_recycling_collection_days

Tenancy deposit protection safeguards deposits for tenancies in England and Wales, ensuring fair treatment and dispute resolution. Swindon Rentals registers deposits with an approved scheme and provides necessary information promptly, ensuring secure funds and fair deductions. More information can be found by clicking the following link https://www.depositprotection.com/tenants/starting-a-tenancy/what-is-deposit-protection

Your deposit will be returned at the end of the tenancy period, provided that the room and furnishings are in the same condition as when you moved in, with reasonable wear and tear permitted. This means that any damages such as to walls, plasterboard, stains, or holes in carpets will need to be rectified before the deposit is refunded.

Unfortunately, accidents can happen. If you accidentally damage something in the property, please let us know as soon as possible. We'll work with you to find a suitable replacement for the damaged item. Our aim is to assist you in sourcing the replacement at the most affordable price possible.

For a detailed guide on renting in England, you can visit this link: How to rent: the checklist for renting in England. Click the following link to access the guide https://www.gov.uk/government/publications/how-to-rent/how-to-rent-the-checklist-for-renting-in-england

Yes as professional landlords we belong to the National Residential Landlords Association which ensures landlords are held to strict codes of professional standards. You can click the following link below to be taken to the NRLA web site. https://www.nrla.org.uk/training-academy/accreditation/cpd-activities/accreditation-overview

At Swindon Rentals, the safety, safeguarding, privacy and wellbeing of our students are always our priority.As our properties are occupied throughout the academic year, we do not offer in-person viewings during an existing tenancy. Many of our tenants are young people living away from home for the first time, and we take our safeguarding responsibilities seriously.We provide virtual house tours on our website, allowing prospective students and their families to explore our properties and feedback from previous students in our houses before making a decision. These virtual tours give you a chance to see alls the bedrooms, kitchens, all bathrooms and communal living areas before making a decision.If you'd like to discuss a particular property or enquire about viewing arrangements, please contact us directly.We understand that choosing somewhere to live is an important decision, particularly for students moving away from home for the first time, and we're happy to help you find out more.

Official statistics about students studying at universities and colleges in the UK are published by the Higher Education Statistics Agency (HESA). Click on the following link for more information https://www.hesa.ac.uk/

Students who have questions about their rights when renting accommodation — such as deposits, contracts, repairs or landlord responsibilities — can get free, independent advice from Citizens Advice. Click on the following link for any advice needed https://www.citizensadvice.org.uk/housing/renting-with-other-people/

The cost of living is changing frequently, so when researching the living costs in a specific location, try to find information which is as up to date as possible you can find further advice on budgeting on. You can click on the following for further information https://www.moneysavingexpert.com/

Yes, you can view our gallery and house tours by clicking on the online link below

You can register for student housing  using our online form.

You can submit a maintenance request using our online form, if urgent please click Yes on the form.

Yes, Testimonials can found by clicking here

Landlords are required by law to provide you with this document to ensure you are fully informed about changes to the private rented sector in England, which come into effect on 1 May 2026. https://www.gov.uk/government/publications/the-renters-rights-act-information-sheet-2026 All we ask is that you click and sign on the link to confirm that you have received the document only.

The notice has been served in advance because, under Ground 4A of Schedule 2 of the Housing Act 1988 (as amended by the Renters’ Rights Act 2025), student landlords are now equired to formally notify tenants if possession of the property will be needed back at the end of the academic tenancy period. This is now a standard legal requirement for student accommodation and does not mean there is any issue with your tenancy. It simply ensures that the property can legally be recovered at the end of the academic year "if required". If the current group wishes to remain in the property for the following academic year, a new tenancy agreement can be simply produced.

For students attending Wilkes Academy, choosing accommodation with convenient transport links, comfortable living spaces and a supportive environment can make a real difference to their college experience.Swindon town centre is a popular option, offering easy access to shops, supermarkets, leisure facilities and public transport.Swindon Rentals provides fully furnished student houses in central Swindon, either walkable or on direct bus routes.Our properties are conveniently located for bus connections to Wilkes Academy, with journeys typically taking around 10–15 minutes.Our shared houses offer a friendly, sociable environment, particularly suited to performing arts students looking to enjoy independent living alongside their training.With inclusive bills, comfortable bedrooms and approachable landlords, Swindon Rentals aims to make settling into student life as straightforward and enjoyable as possible.

When choosing student accommodation, parents naturally want reassurance that their son or daughter will be living somewhere safe, comfortable and well managed.Important considerations include the property's location, security, maintenance standards, transport connections, rental costs and the availability of support if problems arise.It's also worth considering who manages the property and how approachable they are when students need assistance.At Swindon Rentals, we understand how significant the move away from home can be, particularly for students beginning their performing arts training.Our furnished student houses offer comfortable bedrooms, communal living spaces, inclusive bills and essential safety features, including mains-wired smoke alarms.Our landlords hold Enhanced DBS checks and take a personal, hands-on approach to managing their properties all of which have been inspected by Swindon Borough CouncilWe understand the demands students face and aim to provide a welcoming environment where they can develop their independence.For parents, our goal is to offer reassurance that their young person has a comfortable home and approachable landlords throughout their time in Swindon.

Before agreeing to rent student accommodation, it's important to understand the tenancy terms and your responsibilities as a tenant.Check the monthly rent, payment dates, deposit requirements, which bills are included, the arrangements for repairs and maintenance, and the rules about visitors and shared facilities.You should also understand how the tenancy can be ended, whether you have any responsibilities for other housemates' rent, and how your deposit will be protected where required by law.At Swindon Rentals, we aim to make the rental process straightforward and transparent.We encourage students and parents to ask questions before making a commitment, so they understand the accommodation being offered, the rental arrangements and what to expect when moving in.Our approachable landlords are happy to explain the relevant property details and answer questions about the rental process.We believe that understanding your tenancy from the outset is an important first step towards a positive student living experience.

We want our students to feel at home and enjoy making their bedrooms comfortable and personal.You're welcome to bring your own bedding, cushions, photographs and other personal touches to make your room feel welcoming.However, please speak to us before painting walls, drilling holes, installing fixtures or making any permanent changes to the property.Our bedrooms are refreshed for new tenants, and we want to keep them in good condition for everyone.If you have something particular in mind, just ask us first and we'll be happy to discuss it.

We understand that once you've settled into your student home, you may want to stay there throughout your time at Wilkes Academy.If you're hoping to remain in the same property for your next academic year, please let us know as early as possible.We'll be happy to discuss your plans, your existing tenancy arrangements and any changes to your house-sharing group.We always encourage students to communicate their intentions early so that accommodation arrangements can be planned as smoothly as possible.

Your rent is payable in accordance with your tenancy agreement and agreed payment schedule, including any holiday periods that fall within your tenancy.Rent is generally charged for having the accommodation available to you, rather than only for the days you are physically staying there.This means you can usually leave your belongings in your room and return after a holiday without needing to move out.If you're unsure which dates are covered by your rental payments, please contact us and we'll be happy to explain your individual arrangements.

We understand that students may occasionally wish to have friends, partners or family visit during their time in Swindon.However, as our properties are shared student houses, we have a responsibility to ensure everyone's safety, privacy and comfort, as well as comply with housing regulations.Our houses are arranged for a specified number of residents. Whilst occasional visitors are different from permanent occupants, frequent or extended overnight stays can raise concerns about overcrowding and may result in a guest being considered an additional resident.This is particularly important in Swindon for Houses in Multiple Occupation (HMOs). If an additional person effectively moves into a shared house, it could take the property beyond its permitted occupancy and trigger additional licensing requirements, including stricter fire safety and accommodation standards.For this reason, overnight visitors must comply with the tenancy agreement and house rules, and guests must not effectively take up residence without prior agreement.If you're unsure about having someone stay, please contact us first.Our aim is to ensure that everyone can enjoy their home whilst maintaining a safe, comfortable and legally compliant environment for all residents.

Moving into your first student home is exciting, and the good news is that our properties are already furnished with many of the essentials.Your bedroom includes a double bed, mattress protector, drawers and clothes storage, whilst the shared areas have comfortable furniture and essential kitchen appliances.We recommend bringing your own bedding, pillows, towels, toiletries, clothes, personal items and anything you need for your studies.You'll also want to think about kitchen essentials, such as plates, cutlery, cooking utensils and food storage containers.It's worth checking with your future housemates before purchasing shared items to avoid unnecessary duplicates.If you're unsure what is already provided in your particular house, please ask us before moving in.